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Privacy Notice

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01

Scope

Privacy Notice for Users of Mobile App Services

Version: 1.0

Effective Date: October 31, 2026

This Privacy Notice explains how Hyperealiti Inc. ("we", "us", "our") collects, uses, stores, shares and protects personal information when individuals use our mobile applications and associated web-based services ("Mobile App Services").

It applies to authorized users, including employees, contractors, customers, suppliers and service-provider personnel.

This Notice is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable and relevant provincial privacy legislation.
02

Who Is Responsible

Hyperealiti Inc.

568 Foxwood Trail, Pickering, ON L1V 4P7, Canada

Email: privacy@hyperealiti.com

The Privacy Officer is responsible for overseeing our privacy practices and responding to privacy-related requests and complaints.
03

Personal Information We Collect

Depending on the Mobile App Services used, we may collect:

  • Identification information: Name, work email, employer and job role.
  • Account information: User ID, authentication information, access rights and user profile.
  • Usage information: Application activities, transactions, timestamps and relevant user actions.
  • Technical information: Device type, operating system, IP address, application version, diagnostic, error and security logs.
  • Support information: Support requests, troubleshooting information and service-related communications.
We limit collection to information reasonably necessary for identified business purposes.
04

Why We Use Personal Information

We may collect, use and disclose personal information to:

  • Create, authenticate and administer user accounts;
  • Provide Mobile App Services and authorized functionality;
  • Manage user permissions and access;
  • Provide technical support and troubleshooting;
  • Maintain application security and performance;
  • Investigate security incidents or misuse;
  • Support audits and compliance activities; and
  • Meet applicable legal, contractual, health and safety obligations.
Where required by Canadian privacy law, we obtain appropriate consent. Where permitted by law, information may be processed without consent in specific circumstances.
05

Device Permissions

Depending on the application's functionality, the Mobile App Services may require access to:

  • Internet connectivity;
  • Camera, photos, or files;
  • Location;
  • Bluetooth or other wireless interfaces;
  • Device storage; and
  • Push notifications.

Permissions will be requested and used only where reasonably necessary for the relevant application functionality.

Note:The actual permissions used by the application must be confirmed before publication.
06

Analytics and Diagnostic Information

The Mobile App Services may process technical information such as application events, IP addresses, device/operating-system information, crash reports and diagnostic logs to maintain security, reliability and performance.

Any third-party analytics, telemetry, or crash-reporting services should be identified where required.

The Mobile App Services do not use personal information for behavioral advertising or cross-application tracking unless separately disclosed.
07

Sharing Personal Information

We may share information with:

  • Authorized service providers;
  • Cloud and hosting providers;
  • Application and technical-support providers;
  • Identity and authentication providers;
  • Affiliated companies;
  • Relevant customers or contracting organizations; and
  • Governmental or regulatory authorities where permitted or required by law.

Service providers must protect personal information using appropriate contractual, organizational and technical safeguards.

We do not sell personal information collected through the Mobile App Services.
08

International Processing

Personal information may be stored or processed in Canada or other countries where our service providers or affiliates operate. Information processed outside Canada may be subject to the laws of the relevant jurisdiction.

  • Primary hosting location: Canada
  • Support/processing locations:Canada
Appropriate contractual, organizational and technical safeguards are used for personal information under our control.
09

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Notice or as required by applicable legal, contractual, security, or audit requirements.

  • Application/activity logs:6 months
  • Account information: Retained while the individual remains an authorized user and thereafter according to applicable retention requirements.
Information that is no longer required will be securely deleted, destroyed, or anonymized.
10

Security

We use appropriate safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Measures may include encryption, secure authentication, multi-factor authentication (MFA), role-based access controls, security monitoring and logging, vulnerability management and controlled access.
11

Privacy and Security Incidents

We maintain procedures to identify, investigate and respond to privacy and security incidents.

Where required by applicable Canadian law, including PIPEDA, qualifying breaches will be reported to the appropriate privacy regulator and affected individuals will be notified. Required breach records will also be maintained.

12

Your Privacy Rights

Subject to applicable Canadian privacy law, you may:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Withdraw consent where processing is based on consent, subject to applicable restrictions; and
  • Raise questions or complaints regarding our privacy practices.
Requests should be submitted to: privacy@hyperealiti.com

We will respond within the timelines required by applicable law.
13

Cookies and Similar Technologies

Native mobile applications generally do not use traditional browser cookies but may use secure local storage, authentication tokens and similar technologies necessary for application functionality.

Where a web-based platform is provided, strictly necessary cookies may be used for authentication, security, session management and service stability.

Any analytics, advertising, or other non-essential tracking technologies will be separately disclosed where required.
14

Automated Decisions and Biometrics

We do not use personal information for solely automated decision-making or profiling unless specifically disclosed.

The Mobile App Services do not collect or store biometric identifiers such as fingerprints or facial templates unless specifically disclosed. Device-based biometric authentication (e.g., Face ID / Touch ID) is handled directly by the user's operating system without providing the underlying biometric data to us.

15

Children's Privacy

The Mobile App Services are intended for authorized business users and are not directed at children.

16

Complaints

Questions, privacy requests, or complaints should first be submitted to our Privacy Officer.

If a concern cannot be resolved, individuals may have the right to complain to the applicable Canadian privacy regulator, including the Office of the Privacy Commissioner of Canada (OPC) where PIPEDA applies, or the relevant provincial privacy authority.

17

Changes to This Notice

We may update this Privacy Notice when our Mobile App Services, privacy practices, service providers, or applicable legal requirements change.

Where required, we will notify users of material changes and obtain additional consent.
18

Contact

Privacy Officer

Hyperealiti Inc.
568 Foxwood Trail, Pickering, ON L1V 4P7, Canada
Email: privacy@hyperealiti.com

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